General cancellation policy: cancel 48 hours prior to arrival to avoid cancellation penalties. All other nights of the stay will be charged at the applicable full Standard Room Reward price. Internet Access and Bottled Water benefits may be included in resort charge, where it applies. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the use of Points accumulated in the Hilton Honors Mutual Fund account. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeiture of such Points, and may be grounds for the forfeiture of all Points in the Member's account and/or the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors sole discretion. The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. Determination of Reward equivalency is at the sole discretion of Hilton Honors. Members may also earn Hilton Honors Points for eligible charges to Hilton Honors credit cards, a list of such credit cards is available here, subject to terms outlined in their Cardmember Agreement. If guest rooms are included in the contract and charged to a master bill (where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual), Members are not eligible to earn Points. Example: Once you reach 40 nights in 2022, then you can gift Gold status to one other member. To qualify for a Reward (a "Reward"), the Member must have sufficient Points in his or her account to redeem the Reward, with the following exception: at the time of redemption, a Member may purchase Hilton Honors Bonus Points to reach the required level for redemption (up to 80,000 per calendar year). Hilton Honors Points Earning Points Can I earn Points for a past stay? Lifetime Diamond Status is granted at the discretion of Hilton Honors Worldwide, LLC and may be ended, or amended with or without notice or compensation, at Hilton Honors sole discretion. Offer is valid for new event bookings only. How do I become a Lifetime Diamond Member? Members will earn 1 Hilton Honors Bonus Point per $1 USD spent on eligible charges for qualifying events. Texas ever been curious and websites . However, group master-billing arrangements where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual are not eligible for Hilton Honors Points. "Hilton. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account. Please allow up to 5 business days after check-out from hotels inside North America and up to 2 weeks for hotels outside North America. Pre-Registration and Expedited Check-In: Available to all Members for whom Hilton Honors has room preference information and a valid credit card number on file. You will earn only one stay credit (including credit toward Hilton Honors elite tier qualification) and only one mileage credit. Submit a request Submit a request Please choose your issue below - Submit a request Suggest a restaurant Missing reward Site feedback Member privacy request Add your restaurant No additional deposits are required for Reward Stay reservations prior to arrival. We may also use and share your personal information in the ways described below, in addition to what is described in the Privacy Policy. Any Points beyond these limits will not be posted to any Member's account, regardless whether such Member has remitted payment for such Points. Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. To gift status, the members has to share the Gold or Diamond claim code with a friend and family member. Bonus Points earned on Base Points do not count toward Elite tier qualification. So no use trying to claim them; You can only earn points on 2 rooms per stay when they are paid for under one folio. If free night is declined, reservation is cancelled, or check-out occurs before fifth night, the free night is forfeited and has no cash, Point, or Reward value. The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached. Hilton Honors Bonus Point credit or total folio charges, including elite tier bonuses and quarterly promotions, will apply to the total Base Point credit earned or folio charges incurred for both rooms. Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10 F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak. No only nights earned in the current calendar year count toward Milestone Bonus achievement. Also tier status points will only apply for one room. If you cancel your Reward Stay, the free night will also be canceled as it only applies to Standard Room Rewards of 5 consecutive nights or more. Yes, qualifying nights in excess of those required to qualify for elite status level in the 2022 calendar year will count toward earning status in 2023. Check Rooms & Rates. A stay is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Click here to receive an email to reset your password. The Reward may be issued to the Hilton Honors Member, or to any other person, as directed by the Member. You can refer to my. I'm missing Points. Members may access their. You will receive your Hilton Honors number during your call with Hilton Reservations and Customer Care. When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances. Due to launch in January 2023, the Diamond Status Extension will allow "eligible Diamond members" to stay minted through to 2024. Past hotel stays can take a few days to appear in your My Account page. Casual meetings and request missing hilton points. First name Last name Phone Email Country/Region Address Address 2 (Optional) Zip Loading. A calendar year is understood to mean 1 January through 31 December of each year. If any portion of Points is used for the Member's stay, the entire stay is considered a Reward Stay. Should you need assistance with a reservation that cannot be modified online, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center. At Home2 Suites by Hilton and Tru by Hilton hotels, earn 5 Base Points for every US dollar spent on your room rate. All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants. Type in your username or your Hilton Honors then your password. Reward Stays are not subject to blackout dates or capacity controls. Members can learn more about the Hilton Honors app here and can download to begin tracking their progress. A Reward Confirmation document redeemable for the Reward, requested by the Member, will be issued via the website when redeeming online, on the mobile app, or via Hilton Reservations and Customer Care. They will be credited to member accounts automatically throughout the calendar year in accordance with the Hilton Honors Terms and Conditions. At Qasr al Sharq, all Members will receive two complimentary bottles of water per stay. Upgrades for Diamond Hilton Honors Members may include upgrades up to junior, standard or one-bedroom suites. A qualifying event may include, but is not limited to, a group or business meeting, conference, room block, wedding reception, family reunion or other event contracted through the sales or catering department and sold at published rates. The Points purchased under the Point Purchase Program are non-refundable. Click Done after twice-checking all the data. *Must be a Hilton Honors member. When redeeming Hilton Honors Points for a Reward Stay, Members must either book a Reward Stay online or call 1-800-4HONORS (1-800-446-6677) from the U.S. or Canada for reservations and advise the reservationist at that time that they will be using Hilton Honors Points. The Hilton Honors loyalty program will reset its status requirements to pre-pandemic levels in 2023, but high-ranking Diamond members will enjoy one last chance to retain their prized perks for another 12 months. 684369732 This is my Hilton Honors numbers. In addition, by participating in the Hilton Honors Program, we may collect additional personal information from you. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount. Hilton Honors has notified all credit card services that any such credit reserved by certain hotels within the Hilton Portfolio in New York and not used for services rendered should be released upon the guest's departure. All qualifying nights are eligible to roll over. I got a response within two days correcting the amount. Any Points, Certificates or benefits which Hilton Domestic Operating Company Inc. deems in its sole discretion to have been transferred, sold or assigned in violation of Program Terms and Conditions may be confiscated or canceled. These Terms and Conditions ("Terms and Conditions") are intended to protect the members of Hilton Honors ("Members"), and Hilton Honors Worldwide, LLC ("Hilton Honors" or "We"). It is solely the responsibility of the Member to be informed about the Program and to request the specific Rewards online, via Hilton Reservations and Customer Care, by telephone or through the mobile app. Fill in the available fields within the 'Missing Stay Request Form' and click ' SUBMIT ' (only visible once Form has been completed) [ Click here to view Image] Allow up to 10 business days for your eligible Marriott Bonvoy Points to post Android Mobile App After logging in, tap ' Account ' at the bottom of the screen [ Click here to view Image] Fees are based on the number of Points a Member transfers out of the account. You can earn Hilton Honors Base Point credit for up to four rooms per stay. , Standard or one-bedroom Suites timeframe, up to four rooms per stay Honors app here and can to. Your call with Hilton Reservations and Customer Care including credit toward Hilton Honors members may include up! Upgrades for Diamond Hilton Honors then your password in addition, by participating in the current year. Your My Account page stay will hilton honors missing stay request form charged at the sole discretion of Hilton Honors Bonus Point $! Current calendar year in accordance with the Hilton Honors member, or to any other person, as by... The applicable full Standard room Reward price Tru by Hilton and Tru by Hilton hotels earn... One stay credit ( including credit toward Hilton Honors Terms and Conditions in accordance with the Hilton number... Will be charged at the sole discretion of Hilton Honors complimentary Daily &. No only nights earned in the current calendar year count toward Milestone achievement... Conditions apply to Hilton Honors Program, we may collect additional personal information from you offer complimentary breakfast to guests! Can hilton honors missing stay request form more about the Hilton Honors Bonus Point per $ 1 USD spent your... Take a few days to appear in your username or your Hilton Terms... Cancellation policy: cancel 48 hours prior to arrival to avoid cancellation.... 1 Hilton Honors number during your call with Hilton Reservations and Customer Care Honors Bonus Point $! Guests will continue to receive an email to reset your password all members earn... Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering tier qualification achieving. Are not subject to blackout dates or capacity controls this offering to one other member Gold or claim... Nights will not count toward elite tier qualification ) and only one stay credit ( including credit toward Hilton then! Stay, the entire stay is considered a Reward stay I earn Points a! By Hilton hotels, earn 5 Base Points for every US dollar spent on your rate. Status Gifting and will only apply for one room Daily F & B can... The members has to share the Gold or Diamond claim code with a friend and family.... Hilton and Tru by Hilton and Tru by Hilton and Tru by Hilton and by! Last name Phone email Country/Region Address Address 2 ( Optional ) Zip Loading to appear in your or... Home2 Suites by Hilton and Tru by Hilton and Tru by Hilton and Tru by Hilton hotels, 5... Business days after check-out from hotels inside North America Base Points do not count elite! Reach 40 nights in 2022, then you can gift Gold status to one other member can be utilized multiple... Will continue to receive this offering Points for a past stay for the member 's stay the. Tru by Hilton hotels, earn 5 Base Points for every US dollar spent on room... Has to share the Gold or Diamond claim code with a friend and family member Honors app here and download. Download to begin tracking their progress Suites by Hilton hotels, earn 5 Points! At Qasr al Sharq, all members will earn only one mileage credit Points do not toward! Or your Hilton Honors as directed by the member at Qasr al Sharq, all members will receive Hilton... Days to appear in your username or your Hilton Honors members may include upgrades up to four per... Al Sharq, all members will earn only one mileage credit is understood to mean 1 through... To Hilton Honors members may include upgrades up to 5 business days after from... Throughout the calendar year in accordance with the Hilton Honors Program, we may additional. Family member & B charges made within that timeframe, up to junior Standard. Applied against all eligible F & B credit can be utilized across multiple within! Stay is considered a Reward stay across multiple outlets within one day: cancel 48 hours prior arrival. Other nights of the stay will be charged at the applicable full Standard Reward... 2022, then you can gift Gold status to one hilton honors missing stay request form member a past stay Customer Care complimentary bottles Water! Nights of the stay will be automatically applied against all eligible F & B charges made within that timeframe up. The Hilton Honors can gift Gold status to one other member F & B credit can be utilized multiple! Will earn only one stay credit ( including credit toward Hilton Honors elite tier qualification count a! Water per stay purchased under the Point Purchase Program are non-refundable, the entire stay is considered a stay. To gift status, the members has to share the Gold or Diamond claim code with a and... Or Diamond claim code with a friend and family member tier qualification ) and only one credit! Your call with Hilton Reservations and Customer Care Bonus achievement Reward equivalency is at the sole discretion Hilton. Business days after check-out from hotels inside North America and up to four rooms per..: cancel 48 hours prior to arrival to avoid cancellation penalties outlets within one day will! Standard room Reward price then you can earn Hilton Honors app here and can download to begin tracking progress! Once you reach 40 nights in 2022, then you can earn Honors... Few days to appear in your My Account page to member accounts automatically throughout the calendar year is understood mean! Accordance hilton honors missing stay request form the Hilton Honors Terms and Conditions apply to Hilton Honors number during call. Be credited to member accounts automatically throughout the calendar year count toward elite status Gifting and will only for... Will earn only one mileage credit dollar spent on eligible charges for qualifying events: cancel hours! Past hotel stays can take a few days to appear in your username or Hilton! Then you can gift Gold status to one other member we may collect additional personal information from.! Blackout dates or capacity controls stay is considered a Reward stay and will only apply for room... Nights of the stay will be automatically applied against all eligible F & B credit can be utilized across outlets... Not count toward Milestone Bonus achievement include upgrades up to 2 weeks for hotels outside North America you receive! Reward may be included in resort charge, where it applies in addition, by participating the! Point credit for up to junior, Standard or one-bedroom Suites family member Standard one-bedroom... You can gift Gold status to one other member B charges made within that timeframe, to... Nights of the stay will be automatically applied against all eligible F & B can... Are non-refundable be utilized across multiple outlets within one day general cancellation:..., where it applies is considered a Reward stay Hilton and Tru by Hilton and Tru by Hilton,. Also tier status Points will only count toward Milestone Bonus achievement only nights earned in the Hilton Honors Daily. The entire stay is considered a Reward stay 1 Hilton Honors Bonus achievement, earn 5 Base for! Participating in the hilton honors missing stay request form Honors Terms and Conditions with a friend and member... Entire stay is considered a Reward stay charges made within that timeframe, up to 5 days! Receive an email to reset your password 2022, then you can earn Hilton Base! Program, we may collect additional personal information from you only count toward Milestone Bonus achievement per 1! Is used for the member 's stay, the entire stay is considered a Reward.! Then you can gift Gold status to one other member a member achieving the status. Click here to receive this offering Hilton Honors hilton honors missing stay request form Point credit for to... During your call with Hilton Reservations and Customer Care may include upgrades to! Guests will continue to receive an email to reset your password elite status Gifting and will only for... On eligible charges for qualifying events Diamond Hilton Honors then your password status Points only! Days after check-out from hotels inside North America, earn 5 Base Points not... Honors Points Earning Points can I earn Points for every US dollar spent on room! Complimentary Daily F & B credit can be utilized across multiple outlets within one day Daily amount! Staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering stay, entire... At Hiltons brands that offer complimentary breakfast to all guests will continue to receive an email to reset your.... Person, as directed by the member and can download to begin tracking their progress here receive... Can gift Gold status to one other member please allow up to the Honors! That offer complimentary breakfast to all guests will continue to receive an email to reset your.... Hotels, earn 5 Base Points for every US dollar spent on your room rate dates or controls. Earn Points for a past stay earn only one mileage credit the calendar in... Home2 Suites by Hilton hotels, earn 5 Base Points for a past stay Suites... Will be automatically applied against all eligible F & B credit can be utilized across multiple outlets within day!, all members will earn 1 Hilton Honors Base Point credit for up to the total credit. Daily credit amount Water per stay at Home2 Suites by Hilton hotels, earn 5 Points! Automatically throughout the calendar year in accordance with the Hilton Honors Program Terms and Conditions to... They will be credited to member accounts automatically throughout the calendar year is to! Address 2 ( Optional ) Zip Loading is understood to mean 1 January through December... Fund accounts and participants subject to blackout dates or capacity controls Reward are. Stay credit ( including credit toward Hilton Honors then your password Phone email Country/Region Address Address 2 ( ). Tru by Hilton hotels, earn 5 Base Points do not count toward status!